Chris Voss on Negotiating with Others and Ourselves: PYP 208

Chris Voss learned negotiation in one of the most high-stakes professions possible: as a lead international hostage negotiator for the FBI. Having learned from the super-smart, super-rational Harvard negotiation experts, Chris quickly discovered that humans are not rational, and that principles and tactics that work with Rational Humans (a fictitious species) do not reliably work with Real Humans. Read more »